All THAT IS NECESSARY FOR YOUR SUCCESS!
Our customers – enterprises and plants practically in all
industrial areas. We are simultaneously working in several directions, among
which the major ones are metal manufacture, Russian Railways, power engineering,
oil-and-gas industry, instrument-making industry, telecommunications. The
variety of directions and the wide range of products allow the Customers of
ITC-Electronics to realize the projects of any complication.
All-ROUND CUSTOMER SUPPORT!
 1. ORDER-TAKING IN ANY CONVENIENT FOR YOU FORM
You can make your order by fax or in the nearest office. We
have created a net of representative offices. 2. OPEN COOPERATION
Especially for You it was created Open Cooperation Program, in
the context of which the visits of producers are organized and technical
seminars for your specialists are carried out. 3. OPERATIVE DECISION OF
QUESTIONS
For operative decision of questions You can have a mobile
communication not only with your personnel manager, but also with Office Manager
and Commercial Manager. 4. TECHNICAL SUPPORT AND ASSURANCE
The Company specialists possess all required information about
producers and market branches. Besides participation in own educational programs
they take part in technical seminars of world leading producers of electronic
components. The Company specialists will be always glad to give a qualified
consultation regarding application and choice of products, will offer the
corresponding replacement for obsolete import equipment and You will get the
answers for technical questions. Our specialists in the field of automation are
always ready to support You in development and implementation of automatic
process control systems (APCS) at your place. Moreover You can get the
recommendations regarding product usage and equipment installation, information
on certification and available ways of cost price reducing of your project
directly from the producer. 5. INFORMATION SUPPORT OF CUSTOMERS!
Specially for You the Company releases the product catalogues,
including CD-catalogue format. Furthermore, You can get catalogues of our
producers. On the site WWW.ITC-ELECTRONICS.COM You can get the detailed
information about our Company, our producers, become acquainted with product
catalogue, with news and events of the Company, with exact and reliable
information about any changes in the global market of electronic components and
automation means. Our site gives an opportunity to get a professional online
consultation from Company’s specialists.
HIGH-LEVEL CONSUMER SERVICE!
Cooperating with us, You get guarantees of order delivery within agreed time
frame. Your order can be delivered in Your office within 36 hours after crossing
the customs frontier. Operation efficiency and high level of service provide our
Customers with:
Available storehouse with total area of 10000 square meters and over 10000
products is equipped with modern equipment for order processing, assembling and
control. The warehouse is fully-automatic. Our own software promotes the work of
warehouse with the bar-code system for identification of goods. Laser printing
and product labeling are carried out.
Our Customers are offered the system of planned purchases and product
reservation on the warehouse. Specially for industrial enterprises with
full-scale production – annual demand for equipment and component parts will be
reserved on the producers’ storehouses.
The own software guarantees You reliability, controlling the movement of
Your order.
EFFICIENCY!
 Logistics
center of ITC-Electronics defines optimum delivery time, takes into account
risks and provide the Customer with the individual delivery plan. When your order arrives at our storehouse it is thoroughly checked for conformity of the supply with the customer requirements.
Logistics Center
offers:
Organizing of receiving goods at any point of the world
Order consolidation of Europe stocks and cross-border regions. Forming of
lots and sorting.
Any loading methods, transportation with any rolling-stocks.
Delivery with any transportation mode within minimum terms. By motor
transport from Europe within 4 – 5 days.
Delivery of complicated, off-clearance and heavy-duty cargo.
Projection of intermodal (combined) transportation of off-clearance and
heavy-duty cargo.
Automatic control of terms of cargo passing via all the route of cargo
movement.
HIGH-QUALITY PRODUCTS OF THE LEADING WORLD PRODUCERS!
 At
present we are cooperating with over 400 suppliers all over the world and our
company is the official distributor of 25 leading world producers. The engineers
of commercial department have a free on-line access to the stocks of Europe,
America and Asia for real-time search of the required configuration. The
cooperation with leading world producers confirms that ITC-Electronics seriously
take care about the quality of the products, offered to Customers!
ASSURANCE OF RELIABILITY!
 For our
Customers and Partners the name ITC-Electronics is assurance of reliability of
the supplied products. Having a licence of GOSATOMNADZOR of Russia and the
Certificate of EnSertiko, we guarantee the supply of reliable electronic and
radio-electronic components.
In 2002 our Company got the quality
certificate in accordance with the international standard ISO 9001:2000 and all
our suppliers have ISO 9000 certificate. Carrying-out of requirements of ISO
9001:2000 allows ITC-Electronics to increase customers’ satisfaction with
high-level consumer service and systematically improve all aspects of activity.
Exactly serious treatment of Company towards performances of product quality is
the basis of high reputation and competitiveness.
Rely on such
principles as RELIABILTY, QUALITY, GUARANTEE we develop long-term relations with
Customers.
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